Please read our Terms and Conditions of Service carefully before accessing or using our website. By using any part of this site, you agree all Terms and Conditions of Service. Our Terms of Service apply to all users of the site, including users who are browsers, vendors, customers, merchants, and/ or suppliers of content. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.
Our Hair Care products may take between 3-5 months for some people to see results. Due to this, we will accept returns on products purchased up to 60 days from the ship date. To qualify for a refund, you must return the entire product within 60 days from the shipment date. Your return must include your name and order number and the package must be postmarked 60 days from the original shipment date. Incomplete returns are NOT eligible for a refund. Once the return order has been received and inspected, we will email return instructions and mailing information. Refunds will ONLY be issued to the original form of payment within 10 business days of receipt, excluding an $7.00 fee for return handling. All shipping fees are non-refundable. Our Vitamin Gummies and other food items are not eligible for a refund.
The first order of any subscription is returnable/refundable per the above policy. However, since you can change, reschedule, or cancel your subscription at any time before the shipment date, subscription products cannot be returned. For help with your subscription please email us at firstname.lastname@example.org.
We are not responsible for any lost, stolen, or damaged products during shipping. We implore you to use a delivery service that offers shipment tracking for all returns.
ONLINE STORE TERMS
By agreeing to our Terms and Conditions of Service, you signify that you are at least 18 years old or older. You may not use our products for any illegal or unauthorized purpose. You agree that you WILL NOT transmit any viruses or any code of a destructive nature. You agree not to duplicate, copy, sell, resell any portion of our products or service without written permission by us. You agree not to violate any laws in your jurisdiction to include copyright laws. Any breach or violation of any of the Terms will result in an immediate termination of your services and further legal action.
The Site may contain errors, inaccuracies or omissions related to product descriptions, pricing, promotions, offers, availability, and other information. If any information in the site is inaccurate, incomplete or out of date, we reserve the right to correct, change or update such information or to cancel orders related to such information including after you have submitted an order without prior notice and issue a refund for amounts paid.
You can terminate these Terms and Conditions any time by ceasing use of our site. We also have the right to terminate this agreement at any time without notice and you are liable for all amounts due up to and including the date of termination.
If at any point there is a claim or dispute between you and us, or any of our affiliates or any other third-party service providers acting on our behalf for any reason relating to federal or state legal claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate. Such dispute, claim, or controversy will be prosecuted to the fullest extent permitted by law, determined in arbitration before one arbitrator of our choosing in New York, New York.