Subscription Terms & Conditions

Madison Hair Care products can be purchased at discounted rates through our subscription program. Orders must be made using a major credit card, orders purchased using PayPal cannot be used to subscribe.  Products will ship out every 30 days.

You may change, reschedule, or cancel a subscription at any time. To make changes to your subscription please email us at  By completing a subscription, you agree to these Subscription Terms & Conditions.  You will be billed on schedule once every (30days) and you authorize charges to your card for each shipment as described above. State sales tax may apply.

Return Policy 

Our Hair Care products may take between 3-5 months for some people to see results.  Due to this, we will accept returns of products up to 60 days from the ship date.  To qualify for a refund, you must return the entire product within 60 days from the shipment date.  Your return must include your name and order number and the package must be postmarked 60 days from the original shipment date.  Incomplete returns are NOT eligible for a refund.  Once the return order has been received and inspected, we will email return instructions and mailing information.  Refunds will ONLY be issued to the original form of payment within 10 business days of receipt, excluding an $7.00 fee for return handling.  All shipping fees are non-refundable.  Our Vitamin Gummies, ProRoller and other food items are not eligible for a refund. 

The first order of any subscription is returnable/refundable per the above policy.  However, since you can change, reschedule, or cancel your subscription at any time before the shipment date, subscription products cannot be returned.  For help with your subscription please email us at

We are not responsible for any lost, stolen, or damaged products during shipping. We implore you to use a delivery service that offers shipment tracking for all returns.

Payment Terms

Product and service payment are always due upfront, as soon as you place an order online, your credit card will be charged.  Order must be made using a major credit card, orders purchased with PayPal cannot be used to subscribe.  We accept most major credit cards; credit card fraud and theft of our merchandise will lead to prosecution to the fullest extent of the law.