Product Information

Our ProRoller™ is a trademarked device that uses a form of microneedling to awaken hair follicles and increase circulation.

The needles on our ProRoller™ are just long enough to prick the dermal layer of the scalp to stimulate hair growth.

Our ProRoller™ is designed to use on the scalp only.  We do not suggest using our ProRoller™ on the on any other area of the body.  

Not at all! Our ProRoller™ Regeneration Tool was designed with needles that are completely painless.

No extra pressure needed! Use light pressure, gently glide, and let the ProRoller™ do the work.

Absolutely NOT! None of our products are tested on animals.

Our ProRoller™ has 540 needles with 0.75mm length.

Before using our ProRoller™ Scalp Rejuvenation Tool, make sure your hair and scalp is as clean as possible (best to use on dry hair).  We recommend using the ProRoller™ on the scalp before using one of our Hair
Rejuvenation products such as our MAD-Regrowth Serum, Advanced Hair Oil and our Hair Vitamin Gummies for maximum your results.

Most derma rollers can be used on the face, skin, body etc.  But our ProRoller™ was specially designed for the scalp only.

100%! There are No synthetic hormones No harsh chemicals or carcinogens of any kind.

No, using any of our Hair Care products more often will NOT increase growth.  Please use as directed for maximum results.

It depends, we have seen results in as little as 30 days, or it could take as long as 5 months.  Each person’s hair journey is different. Just remember to have patients with the growth process and give yourself at least 3-months to see results.

No, you can stop using the products after your hair fully grows in.

Order Information

Please call customer service at 877.708.1332 or email us at info@madisonhaircare.com.

We want you to be happy with your investment and the hair growth process varies with each person.  So, we ask that you give the products at least 90-days to work. However, if you are not satisfied with your purchase, we will refund your purchase excluding shipping, taxes and return handling fees.

Please email us at info@madisonhaircare.com and include your order number within 60 days of your purchase.  Once the return order is received and inspected, we will email return instructions and mailing information. Refunds will ONLY be issued to the original form of payment within 10 business days of receipt, excluding an $7.00 fee for handling charges. All shipping fees are non-refundable. Please visit our Return policy page for detailed return information.

Due to COVID-19, we might experience some delays while processing returns. If you have any questions regarding your return, please email us at info@madisonhaircare.com.

Orders typically ship 48-72 hours after the order is placed and payment is received.  Once an order is submitted, modifications are not permitted. This includes changes to product, shipment methods, addresses, cancellations.  Additionally, during major holidays, processing times could take between 5 business days. Orders are not processed on weekends and/or major holidays.  We DO NOT currently ship products to PO BOX.

***Due to COVID-19, we might experience some delays in processing orders***

Once your order is processed and shipped, you will receive an email notification with all your shipping information to include your DHL, UPS, FedEx, or USPS tracking number.  Which will allow you to track your order(s).

Have a question? We would love to hear from you.

Please email info@madisonhaircare.com or call 877.708.1332